Terms and conditions of use

OUR GOAL

IT'S OUR MISSION AT TRENDY TOY TO OFFER YOU EXACTLY WHAT YOU INTEND TO BUY.  WE TAKE PRIDE IN INSPECTING ALL OF OUR PRODUCTS SO WE CAN SELL YOU A GREAT PRODUCT.  WE NEVER TRY TO DECEIVE THE BUYER AND IN OFFERING A 100% GUARANTEE, IT IS OUR MISSION TO NEVER HAVE RETURNED ITEMS.  THEY ARE TIME CONSUMING AND AN INCONVENIENCE FOR BOTH PARTIES AS WELL AS FINANCIALLY COSTLY TO US.  IN THIS PROMISE WE HAVE A 100% MONEY BACK GUARANTEE. IF YOU HAVE A PROBLEM OR CONCERN WITH YOUR ORDER PLEASE DIRECT ALL QUESTIONS OR COMMENTS TO US AT ADMIN@TRENDYTOYSTORE.COM AND WE WILL RESPOND AS QUICK AS POSSIBLE TO ALLEVIATE ANY ISSUES.   

Shipping

All items are shipped either FedEx ground or USPS Priority Mail.  Items weighing under 2 pounds will ship USPS Priority mail and everyting else will ship FedEx.  We strive to get you your package as fast and safe as possible.  If you desire expedited shipping we offer overnight, 2 day and 3 day shipping prior to checkout.  If for some reason we cannot fulfill your needs we will notify you immediately. In those cases we will ship USPS Parcel Post unless extra shipping is paid.  All shipments will receive a tracking # to the email address provided at the time of payment.

Returns

We will accept all returns within 14 days of receipt no questions asked. If the shipment is our fault we will pay all shipping costs. If it was your fault or you simply do not need the part anymore, contact us prior to sending it back and we will refund you minus the original shipping cost. All returns must be received in the condition they arrived. Please package them well. We will issue a refund as soon as we receive the item.